Introduction
These Privacy Policy (“Privacy Policy”) apply to the use of the website and products provided by (hereinafter also referred as “we” or “us”). Our registered office is at - Money app (fully owned by Monetyze Technologies Private Limited) Jeno Surya Apartments, D01 Unit, 1st Floor, Ariyankuppam, Pondicherry 605007, India.
This Privacy Policy applies and has effect in respect of all services and other products, software, made available by us, as well as any other online features relating to the website and its content (the “Service(s)”).
If you have any questions or comments about this Privacy Policy, please contact us at hello@moneywallet.app
We are committed to protecting and respecting your privacy. The Privacy Policy explains the basis on which personal information we collect from you will be processed by us or on our behalf. Where we decide the purpose or means for which personal data you supply through these Services is processed, we are the “controller”. Where you decide the purpose or means for which personal data you supply through these Services is processed, you are the “controller”.
We encourage you to read this Privacy Policy carefully as it contains important information about the following:
- What information we may collect about you;
- How we will use the information we collect about you;
- Whether we will disclose your details to anyone else; and
- Your choices and rights regarding the personal information you have provided to us.
- The Services may contain links to services owned and operated by third parties. We may also use some third-parties software or products to provide you with the Service properly. If we do so and provide third -parties of any personal data you can be sure the transfer is legal and secured. - These third-party services may have their own privacy policies and we recommend that you review them. They will govern the use of personal information that you submit or which is collected by cookies and other tracking technologies whilst using these services. We do not accept any responsibility or liability for the privacy practices of such third party services and your use of these is at your own risk.
We may make changes to this Privacy Policy in the future. You should check this page from time to time to ensure you are aware of any changes. Where appropriate we may notify you of such changes.
Information we may collect about you
We collect and process the following information which may include your personal data.
Your name, last name, email address, phone number, contact data, device’s ID, your user preferences as well as all the data (including personal data) you supply to us and information provided by you when using the Service or website.
Collecting, processing and using personal data
We only store and process your personal data when you have voluntarily supplied us with it such as by filling in a contact form or signing up to the Service. Your personal data will only be disclosed or otherwise transmitted if this is necessary to implement the contract, render our Services or you have given your prior consent.
Why we collect information about you - purpose of processing
We will use information about you for delivering our Services to you under the terms of use agreed between us. The processing of information in this way is necessary for us to provide you the Service properly and to ensure the features function properly so that you have the best Service possible.
Cookies and Web Beacons
We use cookies to make the use of our website easier for you. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimise the users’ experience by customising our web page content based on visitors’ browser type and/or other information. Cookies may be opt-out by you and in case you do not accept cookies, this may lead to a limitation of functionality.
Log files
During every access of our website user data is transmitted by the respective Internet browser and stored in protocol files, the so-called server log files. The datasets stored here may contain such data as date and time of access, name website, IP address, referrer URL (original URL from which you arrived at the website), the amount of data transmitted, product and version information of the browser used.
Data sharing
We will not share your information (including personal data) with third parties. If it needs to be shared we will get your permission for -
Personnel, suppliers or subcontractors: We keep your information confidential, but may disclose it to our personnel, suppliers or subcontractors insofar as it is reasonably necessary for the purposes set out in this Privacy Policy. However, this is on the basis that they do not make independent use of the information, and have agreed to safeguard it.
Required by law: In addition, we may disclose your information to the extent that we are required to do so by law (which may include to government bodies and law enforcement agencies); in connection with any legal proceedings or prospective legal proceedings; and in order to establish, exercise or defend our legal rights.
YOUR CONSENT
By using the Money app Platform and the Services, you agree and consent to the collection, transfer, use, storage, disclosure, and sharing of your information as described and collected by us in accordance with this Policy. If you do not agree with the Policy, please do not use or access the Money app Platform.
POLICY CHANGES
We may occasionally update this Policy, and such changes will be posted on this page. If we make any significant changes to this Policy, we will endeavour to provide you with reasonable notice of such changes, such as via prominent notice on the Money app Platform or to your email address on record, and where required by applicable law, we will obtain your consent. To the extent permitted under applicable law, your continued use of our Services after we publish or send a notice about our changes to this Policy shall constitute your consent to the updated Policy.
LINKS TO OTHER WEBSITES
The Money app Platform may contain links to other websites. Any personal information about you collected while visiting such websites is not governed by this Policy. Money app shall not be responsible for and has no control over the practices and content of any website accessed using the links contained on the Money app Platform. This Policy shall not apply to any information you may disclose to any of our service providers/service personnel which we do not require you to disclose to us or any of our service providers under this Policy.
INFORMATION WE COLLECT FROM YOU
Device Information: In order to improve your app experience and lend stability to our services to you, we may collect information or employ third-party plugins that collect information about the devices you use to access our Services, including the hardware models, operating systems and versions, software, file names and versions, preferred languages, unique device identifiers, advertising identifiers, serial numbers, device motion information, mobile network information, installed applications on device, and phone state. The information collected thus will be disclosed to or collected directly by these plugins and may be used to improve the content and/or functionality of the services offered to you. Analytics companies may use mobile device IDs to track your usage of the Money app Platform;
USES OF YOUR INFORMATION
We use the information we collect for the following purposes, including:
- To provide, personalise, maintain, and improve our products and services, such as to enable deliveries and other services, enable features to personalise your Money app account;
- To carry out our obligations arising from any contracts entered into between you and us and to provide you with the relevant information and services;
- To administer and enhance the security of our Money app Platform and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
- To provide you with information about services we consider similar to those that you are already using or have inquired about or may interest you. If you are a registered user, we will contact you by electronic means (email or SMS or telephone or other internet-based instant messaging systems) with information about these services;
- To understand our users (what they do on our Services, what features they like, how they use them, etc.), improve the content and features of our Services (such as by personalising content to your interests), process and complete your transactions, make special offers, provide customer support, process and respond to your queries;
- To generate and review reports and data about, and to conduct research on, our user base and Service usage patterns;
- To allow you to participate in interactive features of our Services, if any; or
- To measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you.
- If you are a partner restaurant or merchant or delivery partner, to track the progress of delivery or status of the order placed by our customers.
- To carry out academic research with academic partners.
We may combine the information that we receive from third parties with the information you give to us and information we collect about you for the purposes set out above. Further, we may anonymise and/or de-identify information collected from you through the Services or via other means, including via the use of third-party web analytic tools. As a result, our use and disclosure of aggregated and/or de-identified information are not restricted by this Policy, and it may be used and disclosed to others without limitation.
We analyse the log files of our Money app Platform that may contain Internet Protocol (IP) addresses, browser type and language, Internet service provider (ISP), referring, app crashes, page viewed and exit websites and applications, operating system, date/time stamp, and clickstream data. This helps us to administer the website, to learn about user behaviour on the site, to improve our product and services, and to gather demographic information about our user base as a whole.
DISCLOSURE AND DISTRIBUTION OF YOUR INFORMATION
We may share your information that we collect for the following purposes:
With Service Providers: We may share your information with our vendors, consultants, marketing partners, research firms, and other service providers or business partners, such as Payment processing companies, to support our business. For example, your information may be shared with outside vendors to send you emails and messages or push notifications to your devices in relation to our Services, to help us analyse and improve the use of our Services, to process and collect payments. We also may use vendors for other projects, such as conducting surveys or organising sweepstakes for us.
With Partner Restaurants/Merchant: While you place a request to order food through the Money app Platform, your information is provided to us and to the restaurants.
Money app listing on Google play store - https://play.google.com/store/apps/details?id=com.monetyze.fastpay
Questions about our privacy policy? Send us an email - hello@moneywallet.app
Data transmission
Your data is transmitted safely by using encryption. We secure our website and other systems with technical and organisational measures against the loss, destruction, access, change or dissemination of your data by unauthorised persons.
Your rights
You have the following rights over the way your personal data are processed.
To make a request, please let us know by sending an email to hello@moneywallet.app
a) You have the right to request a copy of the personal information we process about you and to have any inaccuracies corrected.
b) You can ask for supplying, correcting or deleting personal information held about you.
c) You can ask us to restrict, stop processing, or to delete your personal data.
d) You can withdraw your consent for data processing.
e) Obtain a copy of your personal data, which you can use with another service provider
f) Make a complaint to a Supervisory Authority.
Account closure
You can request a full account closure from within the mobile app (from the settings tab) or Email us at - hello@moneywallet.app and we will close the account within 3 working days and delete all user data.
Or you can request account close by submitting this form here.
Changes to this privacy policy
This Privacy Policy may be updated from time to time. We encourage you to review this website for the latest information on our privacy practices. If there are any material changes to this Privacy Policy, you will be notified by posting a notice on the website prior to the change becoming effective.
If you do not accept any changes made to this Privacy Policy, please discontinue the use of the website and the Services.
Identification as Customer
By clicking the ‘I Accept’ button to this Platform Agreement, you give us permission to publicly reference you as a Money App customer on our Website or in communications during the term of this Platform Agreement. We will not express any false endorsement or partnerships. You grant Money App a limited license to use Company trademarks or service marks for this purpose. Please notify us if you prefer that we do not identify you as a Money App customer and we will remove references to you on our website or in communications.
Ownership and License
As between the parties, Money App or respectively the indicated licensors retain and own all rights, titles and interest in and to the Services, incl. any copyrights, trademarks and other intellectual property rights related or created, used or provided by Money App for the purposes of this Platform Agreement, including any copies and derivative works of the foregoing (referred herein below as ‘Money App Property’). You, Administrators, Cardholders and Users may only use Money App Property as provided to you and for the purposes provided in this Platform Agreement. You may not modify, reverse engineer, create derivative works from, or disassemble Money App Property; or register, attempt to register, or claim ownership in Money App Property. Money App grants you a nonexclusive and non-transferable license to use Money App Property as provided through the Services and as permitted by this Platform Agreement. This license terminates upon termination of this Platform Agreement unless terminated earlier by us.
Data Protection and Company Data
Matters related to personal data processing in relation to the provision of the Services are regulated by this Platform Agreement and our Privacy Policy, which is an integral part of this Platform Agreement. You agree that You will submit your instructions only in the manner provided for in the Money App Platform and that your instructions shall be in compliance with applicable legislation. We will not process your Data for purposes other than those specified in this Platform Agreement, except when required to do so under applicable law or in cases where we have our own legal basis for such processing. You declare that you have been informed that in some occasions set forth by law, we may be required to keep and disclose certain Company Data to the competent authorities. Money App undertakes to inform you of such orders, except in the cases when it is prohibited by law. You hereby agree and acknowledge that we may work with subcontractors (such as data centers for the collocation of servers and network equipment, etc.) for the purposes of provision of the Services to you. If applicable, should a subcontractor process Company Data, it will be required to commit to similar to Money App's contractual obligations and level of protection guaranteed with this Platform Agreement. Our subcontractors will be required not to process such data for any other purpose than in relation to the Services that we provide to the Company. The Company Data submitted in the FastPay Account of the Company about your expenses, incl. photos of receipts, descriptions, details on the location/ country where the expenses have been made, etc., are accessible for the Company and other authorised by the Company Administrators and Users.
Security Measures
Money App will:
apply reasonable technical and organisational measures to ensure a level of protection against unauthorised or incidental access, loss, change, disclosure, or erasure of data;
guarantee that all persons authorised by Money App to process data shall be bound by an obligation of confidentiality and shall undergo regular training on the protection of the data corresponding to their duties and tasks;
shall not disclose Company Data to any third party in any circumstances, except for the provided for in the Terms of Use or by law.
Money App is responsible for the security of cardholder data it possesses or otherwise stores, processes, or transmits on behalf of the customer, provided that Money App has used commercially reasonable efforts to prevent any systems’ infiltration. Money App protects data by controlling both physical and electronic access to all sensitive data. Access is limited to individuals with specific business justification to access and manage the data, and their access is closely monitored and controlled. Money App is currently and will continue to be compliant with industry requirements such as the PCI Data Security Standard.
We undertake to provide the necessary assistance to a competent supervisory authority in carrying out audits and checks of the data processing activities assigned by you. In the case in relation to your data processing obligations, additional checks are required, it is possible to assign an audit after signing a preliminary agreement with Money App, specifying the scope, duration, and a mutually agreed certified auditor. In performing such an audit, you undertake to pay all fees, remunerations, and costs for the performed activities and services, both by the auditor and by Money App. An audit may be conducted only in a manner and to an extent that does not prejudice the obligations and rights of other Companies using the Services, the Issuers, or the providers of the Integrated Services.
We undertake to inform you without undue delay (but no later than 48 hours of becoming aware) if we detect a security breach of Company Data stored in your Money App account.
Beta Services and Feedback
Beta Services may be made available to you. Any Beta Services are provided to you AS IS and without warranty. We may use any Feedback about the Services or Beta Services freely and without restriction. Except where specifically notified by us, we will not compensate or credit you for the feedback you provide us.
Disclaimer of Warranties by Money App
THE SERVICES AND BETA SERVICES ARE PROVIDED TO YOU AS IS AND AS AVAILABLE. TO THE EXTENT PERMITTED UNDER APPLICABLE LAW, FastPay DISCLAIMS ALL EXPRESS, IMPLIED, OR STATUTORY WARRANTIES OF TITLE, MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE, OR NON- INFRINGEMENT OF SERVICES AND BETA SERVICES AND NOTHING IN THIS PLATFORM AGREEMENT WILL BE INTERPRETED TO CREATE OR IMPLY ANY SUCH WARRANTY TO YOU. INTEGRATED SERVICES ARE NOT PROVIDED OR CONTROLLED BY Money App. Money App DOES NOT PROVIDE SUPPORT FOR AND DISCLAIMS ALL LIABILITY ARISING FROM FAILURES OR LOSSES CAUSED BY THE USE OF INTEGRATED SERVICES OR BY THEIR PROVIDERS. Money App DISCLAIMS ALL WARRANTIES AND DOES NOT GUARANTEE THAT: (A) SERVICES AND DATA PROVIDED UNDER THIS PLATFORM AGREEMENT ARE ACCURATE OR ERROR-FREE; (B) THE SERVICES WILL MEET YOUR SPECIFIC NEEDS OR REQUIREMENTS; (C) THE SERVICES WILL BE USABLE BY COMPANY, ADMINISTRATORS, CARDHOLDERS OR USERS AT ANY PARTICULAR TIME OR LOCATION; (D) SPECIFIC MERCHANTS WILL PERMIT PURCHASES USING CARDS ISSUED BY AN ISSUER; (E) SERVICES WILL BE UNINTERRUPTED, SECURE, OR FREE FROM HACKING, VIRUSES, OR MALICIOUS CODE; AND (F) ANY DEFECTS IN THE SERVICES WILL BE CORRECTED, EVEN WHEN WE ARE ADVISED OF SUCH DEFECTS.
Entire Agreement
This Platform Agreement, including incorporated terms, comprises the entire understanding of the parties with respect to the subject matter described and supersedes all other proposals or previous understandings, written or oral, between the parties. No agreements, representations, or warranties other than those provided in this Platform Agreement will be binding unless agreed in writing between the Company and Money App.